Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember preferences, understand usage, and deliver relevant advertising. We use cookies in accordance with the GDPR, the Australian Privacy Act, and other applicable laws.

Cookies We Use

Strictly Necessary Cookies

Essential for the website to function — cannot be disabled.

• Session cookies — maintain your session as you navigate the site
• Cookie consent — remembers your cookie preferences
• Security cookies — protect against CSRF attacks on forms

Analytics Cookies

• Google Analytics (G-SSPWFKJX4W) — tracks page views, session duration, and user behaviour. Data is anonymised. Google Privacy Policy

Marketing Cookies

• Google Ads — tracks conversions and enables remarketing campaigns
• Meta Pixel (Facebook/Instagram) — tracks website events for ad optimisation and audience targeting

Functional Cookies

• Pickaxe Chatbot — our embedded AI chatbot widget may use session storage to maintain conversation context

Managing Cookies

You can control and delete cookies through your browser settings. Disabling certain cookies may affect website functionality. To manage cookies in your browser:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Your Consent

When you first visit our website, a cookie consent banner will be shown. Clicking “Accept All” consents to all cookies. You may choose to accept only necessary cookies. You can withdraw consent by clearing cookies and revisiting our site.

Updates

We may update this Cookie Policy periodically. The “Last updated” date at the top reflects the most recent revision.